From: Shenzhen Municipal Market Supervision and Regulation Bureau

Acceptance requirements

The materials submitted by an applicant should be complete and in line with statutory forms. Approval from relevant administrative authorities shall be obtained if required.

Processing procedures

Online processing procedure

1. Application and acceptance

The applicant shall make an application on the website of Guangdong Government Services, where a procedure number will be generated. The handling personnel will make a decision of whether to accept the application within three working days. If the applicant is eligible for application, and the application materials are complete, compliant with the relevant formal requirements and in line with statutory forms, the application will be accepted. If the applicant is not eligible for application, or the application materials are not complete or not in line with statutory forms, the application will not be accepted and a notice of rejection will be issued, whereby the applicant will be notified of all supplementations or corrections required.

2. Examination

The handling personnel will examine whether the application materials fit the formal and completeness requirements.

3. Approval

If the application materials are complete and in line with statutory forms, the handling personnel will make a decision of approval. If the application materials do not fit the relevant formal or completeness requirements, a decision of disapproval will be made. The procedure is required to be completed within one working day.

4. Conclusion

Conclusion comes after a decision of approval, in which case an administrative decision will be made and a registration certificate of resident representative office of foreign (region) enterprise will be produced.

5. Service

(1) The authorized person shall claim the registration certificate of resident representative office of foreign (region) enterprise by presenting a receipt of application. The staff will check the letter of authorization, the authorized person’s identity document, and the procedure number of the application before serving the registration certificate of resident representative office of foreign (region) enterprise.

(2) Where delivery by express has been elected at the time of application, the staff will mail the registration certificate of resident representative office of foreign (region) enterprise to the address provided by the applicant.

Window processing procedure

1. Application and acceptance

The applicant shall make an online appointment for application on the website of Guangdong Government Services, where a procedure number will be generated. The applicant is required to take a number and submit the application materials at the service window at the appointed time. Where the application materials are complete and in line with statutory forms, the staff at the service window shall issue a written receipt of materials instantly. If the applicant is not eligible for application, or the application materials are not complete or not in line with statutory forms, the application will not be accepted and a notice of rejection will be issued instantly. In case of the application materials being incomplete and therefore requiring supplementation or correction, the staff shall notify the applicant of everything that requires to be supplemented or corrected all at once on the spot. The examination will resume after supplementations or corrections are made by the applicant pursuant to the relevant requirements.

2. Examination

The handling personnel will examine whether the application materials fit the formal and completeness requirements.

3. Approval

If the application materials are complete and in line with statutory forms, the handling personnel will make a decision of approval. If the application materials do not fit the relevant formal or completeness requirements, a decision of disapproval will be made. The procedure is required to be completed within one working day.

4. Conclusion

Conclusion comes after a decision of approval, in which case the handling personnel will write down the examination opinion on the hard-copy application materials and sign the same and a registration certificate of resident representative office of foreign (region) enterprise will be produced.

5. Service

(1) The authorized person shall claim the registration certificate of resident representative office of foreign (region) enterprise by presenting a receipt of application. The staff will check the letter of authorization, the authorized person’s identity document, and the procedure number of the application before serving the registration certificate of resident representative office of foreign (region) enterprise.

(2) Where delivery by express has been elected at the time of application, the staff will mail the registration certificate of resident representative office of foreign (region) enterprise to the address provided by the applicant.

Inquiry and supervision

Inquiry

Hotline: (86-755) 12315, 88127595

Inquiry addresses: Administrative service halls in different districts, see the online map for details：http://amr.sz.gov.cn/zxbs/map/

Government Affairs Weibo: http://weibo.com/u/3096706037

WeChat ID: SZMQS_CN

Email: crcc@szaic.gov.cn

Correspondence add: Industrial, Commercial and Price Building, 7010 Shennan Boulevard, Shenzhen

Supervision

Complaint hotline: (86-755) 12345

Complaint addresses: Administrative service halls in different districts, see the online map for details: http://amr.sz.gov.cn/zxbs/map/

Email: crcc@szaic.gov.cn

Correspondence add: Industrial, Commercial and Price Building, 7010 Shennan Boulevard, Shenzhen

Service windows

Comprehensive Service Windows of Civic Center Administrative Service Hall

Add: Windows 8-20, 1/F, East Hall, Administrative Service Hall, Zone B, Civic Center, Fuzhong Road 3, Futian District, Shenzhen

Tel: (86-755) 88127595 (business registration)

Office hours: 9 a.m.-12 p.m.; 2-5:45 p.m., Monday to Friday (except national statutory holidays)

Buses: 38, 41, 60, 64, 107, 123, 232, 234, 235, 236, 374, 398, N9, E18, B686, K578, M390, Peak-time Bus 19, Civic Center Stop (市民中心站); 34, 38, 60, 64, 71, 76 interval, 235, 371, 373, 374, M347, M390, Peak-time Bus 4, Peak-time Bus 19, Civic Center East Stop (市民中心东站)

Metro: Line 2, Civic Center Station (市民中心站), Exit E; Line 3, Children’s Palace Station (少年宫站), Exit A1, A2, D; Line 4, Civic Center Station (市民中心站), Exit B or Children’s Palace Station (少年宫站), Exit A1, A2, D

License fee

Free of charge

(Note: The text above is a translation of the Chinese version for reference only. In case of any discrepancy between the two versions, the original published Chinese version shall prevail.)