From: Shenzhen Municipal Market Supervision and Regulation Bureau

Processing procedures

Online processing procedure

1. Application and acceptance

The applicant shall make an application on the website of Guangdong Government Services, where a procedure number will be generated. The handling personnel will make a decision of whether to accept the application within three working days. If the applicant is eligible for application, and the application materials are complete, compliant with the relevant formal requirements and in line with statutory forms, the application will be accepted. If the applicant is not eligible for application, or the application materials are not complete or not in line with statutory forms, the application will not be accepted and a notice of rejection will be issued, whereby the applicant will be notified of all supplementations or corrections required.

2. Examination

The handling personnel will examine whether the application materials fit the formal and completeness requirements within one working day.

3. Approval

If the application materials are complete and in line with statutory forms, the handling personnel will make a decision of approval. If the application materials do not fit the relevant formal or completeness requirements, a decision of disapproval will be made. The procedure is required to be completed within two working days.

4. Conclusion

Conclusion comes after a decision of approval, in which case an administrative decision will be made and a notice of filing of alteration (or a modified business license, in case of any alteration to the information on the business license) will be produced.

5. Service

(1) The authorized person shall claim the notice of filing of alteration (or a modified business license, in case of any alteration to the information on the business license) by presenting a receipt of application. The staff will check the letter of authorization, the authorized person’s identity document, and the procedure number of the application before serving the notice of filing of alteration (or a modified business license, in case of any alteration to the information on the business license).

(2) Where delivery by express has been elected at the time of application, the staff will mail the notice of filing of alteration (or a modified business license, in case of any alteration to the information on the business license) to the address provided by the applicant.

Window processing procedure

1. Application and acceptance

The applicant shall make an online appointment for application on the website of Guangdong Government Services, where a procedure number will be generated. The applicant is required to take a number and submit the application materials at the service window at the appointed time. Where the application materials are complete and in line with statutory forms, the staff at the service window shall issue a written receipt of materials instantly. If the applicant is not eligible for application, or the application materials are not complete or not in line with statutory forms, the application will not be accepted and a notice of rejection will be issued instantly. In case of the application materials being incomplete and therefore requiring supplementation or correction, the staff shall notify the applicant of everything that requires to be supplemented or corrected all at once on the spot. The examination will resume after supplementations or corrections are made by the applicant pursuant to the relevant requirements.

2. Examination

The handling personnel will examine whether the application materials fit the formal and completeness requirements within one working day.

3. Approval

If the application materials are complete and in line with statutory forms, the handling personnel will make a decision of approval. If the application materials do not fit the relevant formal or completeness requirements, a decision of disapproval will be made. The procedure is required to be completed within two working days.

4. Conclusion

Conclusion comes after a decision of approval, in which case the handling personnel will write down the examination opinion on the hard-copy application materials and sign the same and a notice of filing of alteration (or a modified business license, in case of any alteration to the information on the business license) will be produced.

5. Service

(1) The authorized person shall claim the notice of filing of alteration (or a modified business license, in case of any alteration to the information on the business license) by presenting a receipt of application. The staff will check the letter of authorization, the authorized person’s identity document, and the procedure number of the application before serving the notice of filing of alteration (or a modified business license, in case of any alteration to the information on the business license).

(2) Where delivery by express has been elected at the time of application, the staff will mail the notice of filing of alteration (or a modified business license, in case of any alteration to the information on the business license) to the address provided by the applicant.

Inquiry and supervision

Inquiry

Hotline: (86-755) 12315

Inquiry addresses: Administrative service halls in different districts, see the online map for details：http://amr.sz.gov.cn/zxbs/map/

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Government Affairs Weibo: http://weibo.com/u/3096706037

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WeChat ID: SZMQS_CN

Email: crcc@szaic.gov.cn

Correspondence add: Industrial, Commercial and Price Building, 7010 Shennan Boulevard, Shenzhen

Supervision

Complaint hotline: (86-755) 12345

Complaint addresses: Administrative service halls in different districts, see the online map for details: http://amr.sz.gov.cn/zxbs/map/

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Email: crcc@szaic.gov.cn

Correspondence add: Industrial, Commercial and Price Building, 7010 Shennan Boulevard, Shenzhen

Service windows

Comprehensive Service Windows of Dapeng New Area Administrative Service Hall

Add: Windows 8-13, 1/F, Dapeng New Area Administrative Service Hall, 10 Zhongshan Road, Dapeng Subdistrict, Dapeng New Area, Shenzhen

Tel: (86-755) 28333100

Office hours: 9 a.m.-12 p.m., 2-5:30 p.m., Monday to Friday (except national statutory holidays)

Buses: E11, E26, H92, 818, 833, Dapeng Center Stop (大鹏中心站)

Comprehensive Business Registration Windows of Pingshan District Administrative Service Hall

Add: Windows 39-44, 1/F, Qixing Building, Jinniu Road West, Pingshan District, Shenzhen

Tel: (86-755) 84539088

Office hours: 9 a.m.-12 p.m., 2-5 p.m., Monday to Friday (except national statutory holidays)

Buses: M295, M296, E20, E22, 833, Yanziling Stop (燕子岭站)

Sub-hall of Futian District Administrative Service Hall

Add: Windows 1-18, 2-3/F, Futian Industrial, Commercial and Price Building, 7 Xinsha Road, Futian District, Shenzhen

Tel: (86-755) 83456576 (business registration); 83456047 (food and drug market access)

Office hours: 9 a.m.-12 p.m., 2-6 p.m., Monday to Friday (except national statutory holidays)

Buses: B709, B798, Futian Market Supervision Subbureau Stop (福田市场监管分局站); 28, 34, 229, K113, K105, 337, 369, 382, M520, Futian Experimental School Stop (福田实验学校站)

Comprehensive Service Windows of Qianhai One-stop Service Center

Add: Windows 1-13, Tower A, Comprehensive Office Building, Qianhai Shenzhen-Hong Kong Modern Service Industry Cooperation Zone Authority, 19 Qianwan Road 1, Nanshan District, Shenzhen

Tel: (86-755) 36667613

Office hours: 9 a.m.-12 p.m., 2-6 p.m. from Monday to Friday (except national statutory holidays)

Buses: M492, M453, Qianhai Cooperation Zone Stop (前海合作区站)

Comprehensive Service Windows of Nanshan District Administrative Service Hall

Add: Windows 13-15 in Zone A, Windows 11-19 in Zone B, Nanshan District Administrative Service Hall, southeast of Shenzhen Bay Sports Center, 3001 Binhai Boulevard, Nanshan District, Shenzhen

Tel: (86-755) 86975095

Office hours: 9 a.m.-12 p.m., 2-5:45 p.m., Monday to Friday (except national statutory holidays)

Buses: 52, 72, 80, 229, M519, Shenzhen Bay Sports Center Stop (深圳湾体育中心站)

Comprehensive Service Windows of Luohu District Administrative Service Hall

Add: Windows 1-26, 1/F, Luohu Management Center Building, 1008 Wenjin Road Central, Luohu District, Shenzhen

Tel: (86-755) 25994510 (business registration); 22185135

Office hours: 9 a.m.-12 p.m., 2-5:40 p.m., Monday to Friday (except national statutory holidays)

Buses: 2, 10, 13, 14, 17, 27, 29, 40, 57, 65, 69, 83, 85, 97, 104,111, 214, 218, 220, 223, 229, 242, 312, 372, M373, 363, B800, 205, 311, 336, 381, 382, 387, B705, K113, M290, M362, M383, 395, B704, M360, Sightseeing Bus 1 have stops near CPC Luohu District Committee (罗湖区委)

Comprehensive Service Windows of Longhua District Administrative Service Hall

Add: Windows 44-55, 2/F, Tower A, Guohong Building, 2281 Meilong Boulevard, Longhua District, Shenzhen

Tel: (86-755) 23332000

Office hours: 9 a.m.-12 p.m., 2-6 p.m., Monday to Friday (except national statutory holidays)

Buses: 80, M212, M302, M405, B916, Guohong Building Stop (国鸿大厦站)

Metro: Line 4, Qinghu Station (清湖站) , Exit C

Sub-hall of Yantian District Administrative Service Hall

Add: Windows 2-12, 1/F, Hongdun Building, 1013 Haijing Road 2, Haishan Subdistrict, Yantian District, Shenzhen

Tel: (86-755) 22741914

Office hours: 9 a.m.-12 p.m., 2-6 p.m., Monday to Friday (except national statutory holidays)

Buses: 68, Yantian District Government East Stop (盐田区政府东站); 85, M444, Yantian District Government Stop (盐田区政府站)

Comprehensive Service Windows of Bao’an District Administrative Service Center

Add: Windows 5-33, Bao’an District Administrative Service Hall, 1/F, Comprehensive Training Hall, Bao’an Sports Center, intersection of Bao’an Boulevard and Luotian Road, Bao’an District, Shenzhen

Tel: (86-755) 85908590

Office hours: 9 a.m.-12 p.m., 2-8 p.m., Monday-Friday (except national statutory holidays); 9 a.m.-12 p.m., 2-4 p.m., Saturday; 9 a.m.-12 p.m., Sunday

Buses: 338, 794, M358, M400, M496, M527, Dapeng Holiday Bus 7, Peak-time Bus 72, Bao’an Gym East Stop (宝安体育馆东站)

Metro: Line 1, Bao'an Stadium Station (宝体站), Exit A, B

Comprehensive Service Windows of Guangming District Administrative Service Hall

Add: Windows 7-25, 1/F, Guangming District Administrative Service Hall, intersection of Niushan Road and Deya Road, Guangming District, Shenzhen

Tel: (86-755) 88212021

Office hours: 9 a.m.-12 p.m., 2-5:45 p.m., Monday to Friday (except national statutory holidays)

Bus: B949, B963, Xincheng Park South Gate Stop (新城公园南门站)

Comprehensive Business Registration Windows of Longgang District Administrative Service Hall

Add: Windows 2-20, 1/F, Longgang District Administrative Service Hall, 8033-1 Longxiang Boulevard, Longcheng Subdistrict, Longgang District, Shenzhen

Tel: (86-755) 89250634

Office hours: 9 a.m.-12 p.m., 2-5:45 p.m., Monday to Friday (except national statutory holidays)

Buses: E6, E7, E23, E25, 811, 839, 812, 351, 802, 862, World Trade Department Store Stop (世贸百货站)

Metro: Line 3, Longcheng Square Station (龙城广场站)

License fee

Free of charge

(Note: The text above is a translation of the Chinese version for reference only. In case of any discrepancy between the two versions, the original published Chinese version shall prevail.)